General FAQ
Q: How fast can you ship my order?
A: All items are handmade once ordered (we have no stock) and I need 2-3 weeks to make them.
You can purchase a 5 business day production Rush Order upgrade for an additional fee here. This is not applicable to Custom Orders though.
For shipping times please see this page.
Q: I have this Original Character/cosplay/fursona ect and I want these tail, ears or horns. Can you make it for me?
A: Absolutely! Please place a request for a custom commission here. I do not charge anything extra for custom commissions and I always have slots available for customs. Prices are based on size and complexity of the design, but the sky is the limit on what I can make so feel free to challenge me with something wild!
Q: What are the shipping times and prices?
A: Please click here for shipping times and prices. The link can also be found in all the listings.
Q: I am a US customer, what are the shipping options/prices?
A: For the US I am currently having to calculate tariff costs on top of the shipping costs which vary per product type and total purchase amount. Please contact me with the wishlist beforehand and I’ll set the shipping accordingly. You will then automatically pay for the tariffs in advance and should have no tariff costs at the door. This has no influence on possible additional new costs/customs fees at the border since we have no control on those.
We would like to emphasise that the shipping+tariff costs are in no circumstance refundable and no changes can be made once the parcel is shipped nor do we have have influence on when the parcel will arrive nor any new policy changes incurring added costs at the door.
Q: Do you make handpaws, feetpaws, wings, fursuits, masks, puppets, costumes (superheroes, mascots ect), cheap wholesale costume parts or anything like that?
A: No, we only make ears, tails and horns. We do offer a wide variety in those and are open for interesting new methods or ideas in that specialised area tough.
Please a request for a custom commission here.
Q: Do you give out tutorials?
A: There are already so many good ones online that I feel like I can’t add anything to those. I highly advise PretzlCosplay’s Ahri tutorial.
Q: Where can I buy the buttons and stickers you always have at your booth?
A: We started a little side-business with those, and you can buy them via our new online shop here, called Bokkies Buttons and Stuff!
