For possible delays and up to date shipping info, please check this link here.
All orders need 2-3 weeks to make unless otherwise specified since everything is made to order. Need it faster? Please purchase the Rush Order Upgrade here.
Shipping Prices per parcel, incl track and trace:
Is your country not on here? Please let me know and I will happily add it for you!
|
Europe |
Europe Zone 1 |
Outside of Europe |
|
Austria: €12.90 |
Hungary: €11.25 |
Australia: €28.50 |
Track and Trace:
You will be send an automated email with the message ‘your item is shipped’ (check your spam box!) with the tracking info and can follow the parcel online. The email will be send upon completing the order, please check your spam box!
Tariffs, customs charges and import taxes:
Buyers are responsible for any customs, tariffs and import taxes that may apply. Custom Costumes is not responsible for delays due to customs, delays from the postal service or other delays formed by natural disasters and strikes and such.
USA Shipping:
Due to the uncertainties, extreme tariffs, almost daily changes and lack of proper information on getting parcels into the US, shipping has for now been suspended. Customs charges were already extreme and the new deminimis rules are a true nightmare for business owners in europe and beyond. Until this changes or clear rules and timelimits are set in place, we simply cannot risk parcels getting lost or customer refusing to pay tariffs and sending items back and getting refunded. If you do wish to place an order, Custom Costumes is open to it once properly discussed and risks agreed upon. Please contact us for more info.
Shipping Times:
Custom Costumes is based in the Netherlands.
The Netherlands: approximately 2 business days
Europe: 4-12 business days, the closer to the Netherlands, the faster.
North America: 10-20 business days, plus possible delays.
Australia, New Zealand and Oceania: 10-20 business days
Asia Pacific: 10-20 business days
This link will give up-to-date info on shipment delays and/or restrictions.
If you live in Germany in a Hermes delivery area, and would like to avoid Hermes and go via DHL contact me before placing the order.
EU Tax laws July 2021:
The new EU tax laws for shipping within the EU will not effect my prices or business. Taxes are already claimed and dispersed via the proper channels by Custom Costumes, so there is no need to pay additional taxes at the door of the buyer. This excludes outside of Europe customs/import charges.
My world map:
Help me make my world map complete! I can ship anywhere in the world, just let me know and I’ll make it happen.
