PLEASE READ THIS LINK BEFORE ORDERING.
Due to the Covid-19 situation many shipments are delayed and there are currently additional fees on parcels send outside of Europe. This link will give up-to-date info on shipment restrictions.
Shipping to the UK is potentially slow due to Brexit, additional fees apply. You can find more info here.
All orders need 2-3 weeks to make unless otherwise specified since everything is made to order. Need it faster? Please purchase the Rush Order Upgrade here.
– Within the Netherlands: €7,50 for each parcel, including Track and Trace Code
– To Europe Zone 1: €13,50 including Track and Trace Code
– To Europe Zone 2: €19 including Track and Trace Code
– To the UK (between December 2020 and December 2021): €21,50 including Track and Trace Code plus shipping insurance up to €100 (contact me for other options)
– Rest of the World: €25 including Track and Trace Code
Europe Zone 1: Austria, Belgium, Denmark, France, Germany, Italy, Luxembourg, Spain, Sweden.
Europe Zone 2: Cyprus, Albania, Andorra, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Faroe Islands, Finland, Gibraltar, Greece, Hungary, Iceland, Ireland, Liechtenstein, Lithuania, Malta, Noth Macedonia, Norway, Poland, Portugal, Romania, Switzerland, Turkey, Greenland.
Is your country not on here? Please let me know and I will add it for you!
Track And Trace:
You will be send an automated email from the postal service Post.NL (check your spam box!) with the tracking info and can follow the parcel online. The email will be shipped upon completing the order.
Buyers are responsible for any customs and import taxes that may apply. Custom Costumes is not responsible for delays due to customs, delays from the postal service or other delays formed by natural disasters and strikes and such.
North America: 10-20 business days, plus possible delays. Please expect delays due to UPS budget cutbacks and holiday rush, exact timings are not known. More info here.
Europe: 3-12 business days, the closer to the Netherlands, the faster.
Australia, New Zealand and Oceania: 10-20 business days
Asia Pacific: 10-20 business days
We always use Post.NL for our shipping. Are there any issues with the shipping or tracking, please contact Post.NL directly.
EU Tax laws July 2021:
The new EU tax laws for shipping within the EU will not effect my prices or business. Taxes are already claimed and dispersed via the proper channels by Custom Costumes, so there is no need to pay additional taxes at the door of the buyer.
Due to Brexit, much is still unclear regarding new regulations, possible new taxes/surcharges and shipping times.
UK shipping will be insured up to €100 of product value (exl shipping costs) granting a full refund if/when the shipping company has definitively set the parcel to ‘lost’ (which might take up to 2 months). If you order more the €100 and the parcel gets lost, we can only refund a max of €100 plus shipping. If you’d like to up the insurance, please contact me for options.
Secondly, buyers are responsible for any customs and import taxes that may occur or arise after the payment has been processed. Delays are expected, you can keep up to date with all the info via the Track and Trace code. Custom Costumes is not responsible for delays due to customs, delays from the postal service or other delays formed by natural disasters and strikes and such.